You, as the homeowner, have the right to know the background and credentials of the people working in our house. You are not required to use the restoration business recommended by your insurance provider. 

Insurance companies have a variety of agendas that may or may not be in your best interests, and trusting them without first thoroughly verifying the restoration firm they recommended might just benefit them—not you.

Below are some of the most important background checks and credential confirmations to bring up a restoration business before you agree to hire them.

Find Out Their Specialization

You should not consider general restoration because your home has a distinct form of damage that have resulted from very specific types of incidents. To restore properly, you’ll need a restoration business that specializes in that type of damage. They can be identified as experts in circumstances like water damage, fire damage, mold damage  and more.

If you don’t insist on working with a company that has a specialization, you risk having your work outsourced to a variety of people with no one point of contact. You also risk a longer timeframe, which will invariably increase the overall cost of the project. 

Your estimates are also unlikely to reflect the genuine nature of the expense, leaving you startled when the job is eventually completed, and the bill arrives.

Make Sure They Offer a Free Estimate and a Guarantee of Work

Professional restoration businesses are not scared to provide you with an estimate upfront because they understand that restoration is not primarily concerned with cost. You want a company that can do the task. Thankfully a reputable service provider is also not hesitant to back up their work with a guarantee of certain key services.

The Company Must Be Properly Licensed with the State

Check with the Better Business Bureau to see if the company you’re considering for your restoration is properly licensed. 

Before you commit to any repairs, be sure your choice restoration firm has these licenses; otherwise, you may have no recourse if the company fails to deliver on its claims.

Check Their Insurance Protection

Many states will not allow a business to function without specific insurance coverage. However, you should double-check with each company you’re considering to be sure. 

The red flags are workers’ compensation and liability insurance. If anything unexpected happens on the job, a corporation that lacks these safeguards may put you in legal danger. Subcontractors should be safeguarded in the same way.

Conclusion

Once you’ve picked the restoration company, it is important to follow their written procedure to ensure your valuables are clean and dry. If the restoration company does not have written procedures, it is time to find another restoration company.

Another thing, if the restoration company tells you they are using the same name as a well-known restoration company, ask them to provide proof that they have a contract with the restoration company. If they do not provide proof, then they are not affiliated with that company, and you should steer clear.

If you need water damage restoration services in Miami, don’t hesitate to call Swift Restoration! We specialize in mold remediation as well as water damage, fire damage, and storm damage restoration. Call us now and get an immediate response.