When you call in, our specialist customer service team will ask you information about the damage you are experiencing and your insurance details. We'll then arrange for our field technicians to visit your property to undertake an initial assessment

Our expert restoration technicians will inspect your property for fire, soot smoke and water damage, identify and secure hazards and active utilities, and then write up a thorough assessment. If required, our technicians will also carry out urgent mitigation, such as installing or repairing roof tarp and boarding up windows, to minimise damage and maintain security of the property

Our team creates plan of action based on the extent and types of damage, ensuring the restoration process is carried out in a logical order. This is especially important where water damage is present (and therefore, potentially mold) 

For fire damaged properties also experiencing water damage, we extract water first using advanced pumps and vacuum equipment, before using dehumidifers and air movers to dry the property in preparation for fire damage restoration

Sometimes, building materials, such as drywall, kitchen units, and flooring, are beyond repair. When this happens, we will remove and dispose of the materials. When it comes to non-salvagable furniture and personal items, we will work with you to organize the removal process

We remove all smoke, soot and odors using advanced equipment, specialist treaments, and proven techniques

We clean and sanitize all affected areas of the property from structural materials to soft furnishings. We use specialist anitmicrobial, antibacterial and disinfectant treatments

This is the point where we restore your home or commercial property back to its original condition. This may involved minor repairs, such as painting walls, replacing carpet or installing new drywall, or may require major restoration such as the reconstruction of entire rooms. Either way, Swift Restoration will take care of it